CHECK MY COVERAGE CALL 1 (855) 557-8725 GET A QUOTE

24/7 local emergency support. No contracts. No cancellation fees. Satisfaction guaranteed.

A Rural Net technician on a service call in Grey County

WHO WE ARE

A LOCAL INTERNET SERVICE PROVIDER

Rural Net is a locally owned, Canadian internet provider based in Flesherton, Ontario. We serve homes, cottages, and businesses across Grey and Dufferin Counties from more than 65 towers in Arthur, Kenilworth, Holstein, Varney, Waudby, Berkeley, Walters Falls, Heathcote, Ravenna, Glen Huron, Dunedin, Primrose, Granger, Camilla, Waldemar, Grand Valley, Damascus, Monck, Keldon, Conn, and everywhere in between.

We hold a BITS licence with the CRTC, use Canadian-made equipment wherever possible, and run our own local support team. Rural Net is a BBB Accredited Business with an A+ rating, accredited since March 2021.

  • Free local service and support is available 24/7 for emergencies.
  • Free technical support during business hours.
  • Free technical support is available via our website during non-business hours.

We have no term contracts or cancellation fees. Satisfaction guaranteed, or cancel at no cost.

If you were not aware, Rural Net is active in your community with foundational work; to learn more, please visit our work with the Sunflower Foundation.

the canadian sunflower foundation logo

Proudly Canadian. CRTC licensed.
Canadian-designed and built equipment wherever possible.

Rural Net BBB Business Review

OUR INTERNET PLANS

ALL PLANS INCLUDE
UNLIMITED DATA
Subject to our Fair Use Policy

Every household is different. Pick the plan that fits how you use the internet, or call us and we'll help you choose. Speeds available at your address depend on the tower that serves you, and we confirm them before install.

Not sure? Family of five with teens streaming? Two of you on Netflix at night? A cottage you use six weekends a year?
Every plan has a fit. Scroll below or call 1 (855) 557-8725.

How we describe speeds. "Up to" is the maximum speed your plan is provisioned for. "Min" is the lowest download and upload speed an AirFibre plan is designed to deliver, measured with a wired connection at the Rural Net equipment in your home, not over Wi-Fi. Saver and Saver+ are best-effort plans without a published minimum.

Actual speeds can drop temporarily during severe weather, scheduled maintenance, equipment faults, or when trees or new buildings block line of sight to the tower. If your wired speed stays below your plan's minimum, call us and we'll investigate. Unlimited data is subject to our Fair Use Policy. Full plan details and conditions.

BUSINESS

Business Service — Custom Package

Your business runs on the same fixed wireless network every Rural Net customer relies on; there's no separate "business-only" technology to worry about. What changes is what's built around it: static IPs, a dedicated support contact, and committed minimum speeds and response times written into a service level agreement sized to your operation, whether that's a single line handling phone and internet or connectivity spanning multiple towers. Talk to sales and we'll build the package around what you actually need.

BUSINESS INTERNET TALK TO SALES

TV SERVICES AVAILABLE

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Local channels, sports, movies, and family programming. Four packages, no term contracts.

Package Price Best For
Basic $39.99/mo Local news, weather, and family basics.
Good $59.99/mo Basic plus sports and lifestyle channels.
Better $79.99/mo Everything in Good plus movies and specialty.
Best $124.99/mo Full lineup. Every channel we carry.

Please note that TV channel programming may change at any time without prior notice.
Channel schedules and availability are subject to adjustments based on programming updates, and we cannot guarantee the accuracy of listings.

VOIP PHONE SERVICES AVAILABLE

UNLIMITED CANADA, U.S. & MEXICO CALLING

Keep your number and get unlimited calling across Canada, the U.S. and Mexico. VoIP runs over your internet connection, so it needs power and internet to work. Read about 911 and power outages.

Service Price
Standalone $29.99/mo
Bundled with internet $19.99/mo
One-time adapter fee $40

VOICEMAIL, CALL FORWARDING & CALL WAITING INCLUDED

GET A QUOTE

Fill out the form below and we'll follow up to confirm your plan

All fields are required unless marked optional.

WHY RURAL NET

RELIABLE

65+ towers across Grey and Dufferin. 24/7 emergency support. No third-party call centres.

LOCAL

Flesherton-owned. The team you talk to lives here.

HONEST

No teaser pricing. No term contracts. No cancellation fees.

GUARANTEED

Every AirFibre plan lists a minimum speed, measured wired at your Rural Net equipment. How we measure it.

RECOGNIZED

BBB Accredited Business with an A+ rating since March 2021. Gold Preferred ISP in Grey County, CommunityVotes.

WHERE WE SERVE

Rural Net covers Grey and Dufferin Counties from more than 65 towers. If your neighbour has us, chances are we can reach you. Check your address to be sure, or see every community we serve and how installation works.

Six to eight new towers coming this fall. Expanding coverage west and northwest of Flesherton. Call 1 (855) 557-8725 to reserve a spot on the priority install list.

Serving Ontario in Mono, Mulmur, Meaford, Amaranth, Clearview, Southgate, West Grey, Chatsworth, Melancthon, Grand Valley, Grey Highlands, Wellington North, The Blue Mountains.

CHECK MY ADDRESS

WHAT OUR NEIGHBOURS SAY

COMMON QUESTIONS

Do I need a contract to sign up?

No. Rural Net does not use term contracts. If you're not happy, you can cancel without a cancellation fee.

How fast can I get installed?

Once we confirm coverage at your address, most standard installs are scheduled within 24 to 48 hours (business days). Timing depends on weather, line of sight to the tower and the work your site needs. Installs that need a taller mast, a long cable run or tree clearance can take longer, and we give you a firm date when we book. Emergency installs are available in most areas. How installation works.

What speeds can I get with Rural Net fixed wireless?

Plans range from up to 10 Mbps download on Saver to up to 200 Mbps on AirFibre Extreme and Extreme+. Every AirFibre plan also lists a minimum speed. What your address can get depends on which tower serves you and your line of sight to it, and we confirm that before you're installed. Compare internet plans.

Do you offer service where I live?

Rural Net covers Grey and Dufferin Counties and neighbouring areas from more than 65 towers. Enter your address in the coverage checker, or call 1 (855) 557-8725. During office hours we can usually confirm coverage while you're on the phone.

Is fibre available at my address?

Rural Net's service is fixed wireless, not fibre to the home. Where fibre to the home is available, it generally offers higher top speeds and lower latency. Fixed wireless is built for the many rural addresses fibre hasn't reached: your home connects by radio to one of our towers, and our towers connect upstream over 14 fibre links, so traffic can be rerouted if one or two of those links fail.

Wireless performance depends on a clear line of sight and can be affected by severe weather and obstructions such as tree growth. On the other hand, a failed dish can often be replaced in about an hour once a technician is on site, while a damaged buried fibre line can take days to locate and repair in winter. If fibre is available at your address and would suit you better, we'll tell you.

Can I keep my current phone number?

Yes. Rural Net home phone service supports number porting. Most numbers transfer in three to five business days.

What happens if my internet goes down?

Call 1 (855) 557-8725. Free tech support during business hours. Emergency support is available 24/7 by phone. Most fixes happen within one business day.

Can I get internet at my cottage or secondary residence?

Yes. About 20% of our residential subscribers are cottage or secondary-residence accounts. Same plans, same installation, same local support.

Do you serve businesses?

Yes. Business packages include static IPs, a dedicated support contact, and committed minimum speeds and support response times set out in a written service level agreement. Call sales at 1 (855) 557-8725, email sales@ruralnet.ca, or see business internet.

What makes Rural Net different from Bell, Rogers, or Starlink?

We're locally owned in Flesherton and hold a CRTC BITS licence. We use Canadian-made equipment wherever possible. We have no term contracts and no cancellation fees, and our support team lives in Grey and Dufferin Counties. We're a BBB Accredited Business with an A+ rating (accredited since March 2021), and the Gold Preferred ISP in Grey County per CommunityVotes.

1 (855) 557-8725


Local team, local hours, no offshore call centres.

SALES

New service, coverage check, plan questions.

SUPPORT

Internet, TV, or phone not working right? Free tech support during business hours, 24/7 for emergencies.

BILLING

Questions about your bill, payment options, or account changes.

OFFICE HOURS

Monday to Friday, 8:30 AM to 5:00 PM
Emergency support: 24/7 by phone

RURAL NET ADDRESS

Rural Net, 773738 ON-10 Flesherton, ON, N0C 1E0.

Sales Dept.: Sales@RuralNet.ca

Engineering Dept.: Engineering@RuralNet.ca

PRIVACY POLICY

Rural Net is committed to respecting the privacy of individuals and recognizes a need for the appropriate management and protection of any personal information that you agree to provide to us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.